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Privacy Policy

Last updated: February 9, 2026

This Privacy Policy describes how DesignFlow Pro collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect various types of information to provide and improve our services. When you register for an account or use our platform, we gather personal details such as your name, email address, and professional information related to your design work.

We also collect usage data automatically when you interact with our website and tools. This includes information about the pages you visit, the features you use, the time and duration of your activities, and technical details about your device and browser.

  • Account Information: Name, email, profile details, company information
  • Usage Data: Browsing activity, feature interactions, project information
  • Technical Data: IP address, device type, operating system, browser information
  • Cookies: Session identifiers and preferences for site functionality

How We Use Your Information

We use the information we collect to deliver, maintain, and improve our services. Your data helps us personalize your experience, provide technical support, and develop new features tailored to your design needs.

We analyze usage patterns to understand how our platform is being used and to identify areas for enhancement. This enables us to optimize the user experience and ensure our tools remain relevant for design professionals in Malaysia and beyond. We never sell your personal information to third parties.

Communications about service updates, feature releases, and important account information are sent to keep you informed. We may also reach out to gather feedback on your experience with our platform.

Your Rights and Choices

You have the right to access, review, and request corrections to your personal information at any time. If you wish to delete your account and associated data, you can submit a request through your account settings or by contacting us directly.

You can control cookie preferences and opt out of non-essential cookies through your browser settings. We respect your choices regarding how your data is used, though some functionality may be limited if you disable certain cookies necessary for platform operation.

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or updating your notification preferences in your account settings. This will not affect transactional communications related to your account and services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how you interact with our platform. Essential cookies are necessary for basic functionality, while analytical cookies help us improve our services.

Third-party cookies from analytics providers help us measure website performance and user behavior. We use this information to optimize our design tools and ensure they meet the needs of design professionals working on web projects.

You can manage cookie preferences in your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking essential cookies may impact your ability to use certain features of our platform.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, and disclosure. Our systems use encryption protocols and secure servers to safeguard data transmission and storage.

While we strive to maintain high security standards, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and practice safe browsing habits to further protect your account and information.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we remove your data from our active systems within 30 days, though some information may be retained for legal compliance or backup purposes.

Usage data and analytics information are retained for up to 12 months to help us improve our platform and understand trends in how design professionals use our tools.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the “Last updated” date at the top of this page.

Your continued use of our platform following any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please reach out to us using the contact information below:

Email: [email protected]

Phone: +60 3 2782 4591

Address: Jalan Sultan Ismail 247, Kuala Lumpur, 50250, Malaysia

We will respond to your inquiry within 7 business days. Your privacy concerns are important to us, and we are committed to addressing them promptly and professionally.